Daniel Gritzer

Managing your M&S gift card account can be a hassle-free experience with the right information and tools at your disposal. Whether you’re looking to check your balance, reload your card, or track your spending, there are a variety of ways to stay on top of your gift card account. In this guide, we’ll cover everything you need to know to make the most of your M&S gift card and ensure that your shopping experience is as seamless as possible.

What is an M&S gift card?

An M&S gift card is a prepaid card that can be used to purchase products in-store or online at Marks & Spencer.

How can I check the balance of my M&S gift card?

You can check the balance of your M&S gift card by visiting the M&S website or by calling the customer service number on the back of the card.

Can I use my M&S gift card to make purchases online?

Yes, you can use your M&S gift card to make purchases online at Marks & Spencer.

What happens if my M&S gift card is lost or stolen?

If your M&S gift card is lost or stolen, you should contact the customer service team as soon as possible to report it.

Can I reload my M&S gift card?

No, you cannot reload your M&S gift card.

How long is my M&S gift card valid for?

Your M&S gift card is valid for 24 months from the date of purchase.

Can I use my M&S gift card in other stores?

No, you can only use your M&S gift card to make purchases at Marks & Spencer stores or online.

Managing your M&S gift card account can be a seamless and stress-free process if you know how to go about it. By keeping track of your balance, transaction history, and expiry dates, you can ensure that you always have the funds you need to shop for your favorite items at M&S. With the added convenience of being able to manage your account online or through the M&S app, you can have complete control over your gift card account at your fingertips. So, whether you’re looking to treat yourself or someone special, managing your M&S gift card account is the perfect way to make your shopping experience even more enjoyable.

Regulated products require an identity check. Unfortunately, our checks for have been unsuccessful at this time. Park Retail Ltd is registered in England and Wales under number You should be aware that your account with Park is not a bank account or equivalent and that any pre-payments made to Park are not covered by the Financial Services Compensation Scheme. Your pre-payments are, however, held in an independent trust designed to improve protection of pre-payments made by you and Agents in respect of orders. See full details of the trust here. FRN Love2shop Cards are regulated by the Financial Conduct Authority and as such we may need to complete an electronic identity check. The final weeks payment may be different because of a rounding of the product price. The weekly price will be different depending on when you place your order. The price you need to pay is the total of the goods you have ordered. Our site uses cookies. Find out what cookies we use and why we use them. If you carry on using our website we will assume you consent to using cookies in this way. Cookies are small text files on your computer. They allow us to assist you with your browsing experience and also help us to understand how you use our site. You can delete or block cookies but it may affect your access to some parts of our site. Find out more about the cookies we use. Accept Cookies. To fully experience our new website please download the latest browser. Skip to Main. Which account year would you like to manage? Add To Basket. You may customise in your shopping basket. Go To Basket. Continue Shopping. Go to My Account. Select another product. Add To Basket Unavailable. Full Product Details.
Miscellaneous FAQs Do you offer discounts on your products? How can I place my corporate gift order? Please email the team on corporate. What are the payment options for Corporate gifts? We are currently working on a replacement for our Euro vouchers. What denominations do you offer? Do you offer different styles of gift cards and gift card wallets? Where do you deliver gift cards? We currently deliver gift cards to one single business address per order in the UK and Ireland. Can you deliver gift cards to multiple addresses? Not at the present time. How are gift cards delivered? Gift cards are delivered in a sealed secure envelope or package by Royal Mail Special Delivery. A signature will be needed upon delivery. When will my gift card order be delivered? All orders will be fulfilled 48 hours from payment being cleared. Is there a charge for gift card delivery? Postage is free for bulk delivery to one address. We do not currently offer delivery to multiple addresses. We are able to offer you free fulfilment for e-gift cards should you wish to order this product instead. Please call us on to discuss. Do you put gift cards into envelopes and wallets? Envelopes and wallets can be provided upon request but cards will not be delivered to you already inserted. This is due to different clients having different requirements. Are wallets and envelopes free? Yes, wallets and envelopes are free of charge – please ask for these when placing your order. They can also be used to shop online by entering the 16 digit card number and 5 digit PIN found on the rear at the checkout. What can be bought with gift cards? Gift cards can be used for most purchases. They are not accepted for made to measure shirts or personalised cards. Can I use my gift card as part payment? Customers can pay the difference with their credit or debit card online or part pay with cash or card in store. Where do I find my gift card PIN and 16 digit code? Both the 16 digit code and 5 digit PIN can be found on the rear of the gift card. How can I check my balance? You can also check your balance by telephone on in the UK and Channel Islands. Local rates apply but please note mobile rates vary. Your balance can also be checked in store by presenting your barcode for scanning at the till. Can gift card be refunded? Gift cards cannot be returned or refunded, except in accordance with legal rights. The balance cannot be converted into cash. Is there an expiry period on gift cards? Gift cards are valid for 24 months from activation or the last transaction transactions include balance enquiries , whichever is later. Any remaining balance will be cancelled on expiry of the validity period. What will happen if items purchased with a gift card are returned? If any product purchased with a gift card is returned for an exchange or refund, any money refunded will go back onto the gift card. It can then be reused. What happens if a gift card is lost, stolen or damaged? Gift cards are valuable. E-gift cards work just like physical gift cards but theyre sent to the end recipient by email. They can be used for shopping online at www. What denominations of e-gift card do you offer? How would they be sent to me? When the recipient clicks on their unique URL, they will download their e-gift card.